Grosvenor Dental Practice is committed to protecting and respecting your privacy. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.
This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally on our website to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent to our Data Controller. You can do this:
By email, to: [email protected]
By telephone: 01782 848708
By writing to: The DPO, 736 London Road Oakhill Stoke on Trent ST4 5NP
Who we are
We are a team of dental professionals who are passionate about providing the highest possible standards of care.
To ensure we can provide your care safely and effectively, we need to be certain that we have correctly addressed your needs and wishes, answered your questions and also have taken account of your medical history and any treatment that you are undergoing as this may affect how we can provide care for you safely.
Your care may involve several members of our team at this practice and we want to assure you that all members of our team will respect the confidential nature of the information that you have provided and will always protect it from being used by others in an unauthorised way.
We will ask you to complete in writing how and in what circumstances we may use this information in future.
You can choose to stop email, telephone calls, addressed post and/or text messages directed to you by contacting us on or by email us: [email protected]
Where do we collect information about you?
We collect information about you in the following ways:
When you give it to us DIRECTLY
We obtain information about you when you:
When you give it to us INDIRECTLY?
When you give permission to OTHER ORGANISATIONS to share
What type of information
The type and quantity of information we collect and how we use it depends on why you are providing it.
Typically, the basic personal information we collect might include:
If you use our website we collect your IP address, and information regarding what pages are accessed and when.
How do we use your information?
We process and use your information to provide you with safe dental care.
How long do we keep this information?
How do we keep this information safe?
Who has access to this information?
All staff involved in the safe care and treatment of you
Your Rights
You have a right to choose whether or not you wish to receive information from us.
How you can access your information
If you would like to access the information we hold about you, please:
Send an e-mail, to [email protected]
Write to: THE DPO, Grosvenor Dental Practice 736 London Road Stoke on Trent ST4 5NP
Please note, we may ask you to complete a form in order to help us locate the information that would like access to.
Marketing preferences
If you are updating your preferences, we need your name and address to make sure we update the right information.
OUR practice Promise:
As under existing data protection law we will never disclose any personal information about you unless we have your express permission or if there is a court warrant issued to disclose such information for the safety of the public.
Contact us
Please bespoke to your practice
If you have any questions regarding this policy, our privacy practices or data protection, please contact our Data Controller, who is Mrs Manprit Gill
You can do this:
By email, to: [email protected]
By telephone: 01782 848708
By writing to: Grosvenor Dental Practice
736 London Road
Oakhill
Stoke on Trent
ST4 5NP